Privacy Policy

Last updated: August 7, 2025

At rebiento.com, we are committed to protecting your privacy and handling your personal data responsibly. This privacy policy explains what information we collect, how we use it, and the choices you have regarding your data. By using our website, you agree to the terms outlined below.

This policy applies exclusively to services provided by rebiento.com and does not extend to third-party websites or services we do not operate.

1. Who We Are

Store name: rebiento.com
Address: Croeselaan 145A, 3521BL, Utrecht, Utrecht, the Netherlands
Email: info@rebiento.com
Phone: +44 7832 620 843

2. What Information We Collect

We may collect and process the following types of personal data:

  • Identification details: name, address, email, phone number

  • Order-related information: items purchased, shipping address, payment method

  • Website usage data: IP address, browser type, device information, pages visited

  • Communication data: messages sent via contact forms, emails, or SMS

We collect your data either directly from you (e.g. when placing an order or contacting us) or indirectly through cookies and similar technologies.

3. Why We Collect Your Data

We collect and process your data only for the following purposes:

  • To process and fulfill your orders

  • To provide customer support

  • To send order updates or relevant notifications (if opted in)

  • To analyze and improve the performance of our website

  • To meet legal obligations and prevent fraud

We never use your data for unrelated purposes without your explicit consent.

4. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and personalize your experience. Cookies help us:

  • Remember your preferences (e.g. cart items)

  • Analyze website traffic and usage patterns

  • Provide tailored product suggestions

You can manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the site.

5. Email and SMS Communication

If you opt in, we may send you promotional emails or SMS updates (e.g. cart reminders, offers, service alerts). You can opt out at any time by:

  • Clicking the unsubscribe link in any email

  • Replying “STOP” to an SMS

  • Contacting us directly at info@rebiento.com

We will never contact you without prior consent.

6. Data Sharing with Third Parties

We do not sell your data.

Your information is only shared with third-party providers when necessary to process orders, handle payments, deliver products, or analyze website data. These providers are contractually bound to handle your data securely and only for the purposes we define.

Examples include:

  • Payment processors (e.g. Stripe, PayPal)

  • Shipping carriers

  • Email and SMS services

  • Analytics platforms (e.g. Google Analytics)

7. Your Rights

As a user, you have the right to:

  • Request access to your personal data

  • Correct or update inaccurate information

  • Request deletion of your data

  • Withdraw your consent to marketing or processing

  • File a complaint with your local data protection authority

To exercise your rights, contact us at info@rebiento.com.

8. Data Retention

We retain your data only as long as necessary for the purpose it was collected or to comply with legal requirements (e.g. tax or fraud prevention laws).

Once data is no longer required, it is securely deleted or anonymized.

9. Data Security

We take data security seriously. Your personal data is stored securely and protected against unauthorized access, loss, or misuse using appropriate technical and organizational measures.

10. Updates to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The most recent version will always be available on our website. We recommend reviewing it periodically.

11. Contact Us

If you have any questions, concerns, or data-related requests, feel free to contact us:

rebiento.com
Croeselaan 145A, 3521BL, Utrecht, Utrecht, the Netherlands
✉️ info@rebiento.com
📞 +44 7832 620 843